Shipping policy
We aim to offer you the best shipping options, no matter where you are in the world. Every day, we are committed to serving a global customer base with the highest level of efficiency and consistency.
Here's how we handle your orders from start to finish:
Order Processing: Your order is immediately sent to our fulfillment center upon placement. US orders will be sent from our US warehouse and all other orders are shipped from Sweden.
This phase includes verifying your order, any custom requirements, conducting a quality check, and packaging. This process usually takes between 1 to 3 business days.
Tracking Information: After your order has been processed, we'll send you a tracking link in a separate email. This allows you to monitor your shipment in real-time.
Delivery Time: This is the time it takes for your order to travel from our warehouse to your doorstep. Once the order has been processed, we dispatch it via reliable shipping services with tracking capabilities.
US/Canada: 2-5 days
Europe: 3-5 days
Other: 7 days
Shipping costs:
Within Sweden: 59kr
US/Europe/Canada: 9USD/9€
Australia/New Zealand: 20€
Free shipping on orders above 100€/100USD to North America, Europe, Hong Kong, Japan, Israel.
Please note that during busy periods like Christmas, Black Friday, and Easter, there might be delays due to increased demand and potential bottlenecks in international shipping networks.
International Duties: Please be aware that any international customs duties incurred upon your order's arrival are your responsibility. Botanium is not liable for these charges. We advise checking with your local customs office for more details on these charges.
Shipping Restrictions:
Currently, we do not ship to the following countries:
- India
- Thailand
- Kosovo
- Russia
- Belarus
- Brazil
- Ukraine
